Understand Your
Brand’s
13+ years expertise, trusted by Fortune 500 & 2,000+ brands across 100+ countries
Ken Survey provides customized surveys, real-time data analysis, and actionable insights to drive impactful business decisions.
Surveys Conducted
0+
Data Accuracy
0%
Data Points Analyzed
1M+
Survey Respondents Engaged
0+
Client Retention
0%
Hours of Research Conducted Annually
0+
Actions to take Reputation Reset: Rebuild trust and transform public perception.
Negative Brand Image
The brand suffers from poor public perception due to negative publicity and subpar customer service.
What We Do:
We deploy perception surveys and reputation management strategies to improve public relations and customer service.
Declining Customer Loyalty
Customers are increasingly disengaging and showing less loyalty, impacting long-term revenue and business stability.
What We Do:
We conduct detailed loyalty surveys and analysis to develop targeted strategies that enhance customer engagement and satisfaction.
Market Positioning Confusion
The brand’s market position is unclear to customers, causing confusion and lost market share.
What We Do:
We implement market analysis surveys to clarify your brand's positioning and refine marketing strategies accordingly.
Unfamiliarity with Target Demographics
Lack of insight into the characteristics and preferences of the target audience.
What We Do:
We use demographic surveys to gain a deep understanding of target markets, helping tailor your products and marketing efforts.
Ineffective Advertising
Advertising efforts fail to resonate with the target audience, wasting resources and potential opportunities.
What We Do:
We assess advertising impact through feedback surveys to refine messaging and improve the effectiveness of media strategies.
Poor Customer Engagement
Customer interaction and engagement are lower than expected, affecting overall satisfaction and loyalty.
What We Do:
We conduct engagement surveys to analyze and improve how customers interact with your brand across various touchpoints.
Competitor Advantages Overlooked
Lack of awareness about competitors’ strengths leads to missed opportunities in innovation and competitive advantage.
What We Do:
We carry out competitive analysis surveys to identify and advise on leveraging competitive advantages or countering competitor strategies.
Unclear Customer Needs and Expectations
Difficulty in understanding what customers truly expect from the brand, leading to mismatched services or products.
What We Do:
We gather direct customer insights through surveys to align your services and products with actual customer expectations.
Difficulty Measuring Marketing ROI
Challenges in quantifying the return on investment of marketing campaigns, making it hard to justify or optimize spends.
What We Do:
We use customer response surveys to track and enhance the effectiveness of marketing campaigns, providing actionable insights for optimizing ROI.
New Product Launch Acceptance
New products struggle to gain acceptance, risking the success of launches and future investments.
What We Do:
We conduct pre- and post-launch surveys to measure market reception and readiness, advising on necessary adjustments for successful product launches.
I M P A C T Framework
A Step-by-Step Approach
The IMPACT Framework outlines the process of transforming brand perception into actionable insights and strategies.
We begin by understanding the essence of your brand—its goals, values, and challenges.
We map out and segment your target audience to ensure we’re gathering feedback from the right people—those whose opinions and perceptions matter most to your brand’s success.
We gather real-time data through expertly crafted surveys. These surveys tap into your audience’s perceptions, experiences, and emotions, revealing how they truly feel about your brand.
Our analysts dive deep into the data, evaluating key metrics like brand awareness, sentiment, trust, and loyalty.
We benchmark your brand against competitors, highlighting where you excel and where improvements can be made.
Once the data is analyzed, we bring it to life with our interactive dashboard. This will allow you to track trends, drill down into specific metrics, and monitor performance in real-time
Go beyond the data with strategic guidance on shaping your brand narrative, improving customer engagement, and enhancing market positioning.
Schedule your personalized consultation Today
Connect with UsWe deliver insights and strategies that help you achieve measurable success and drive lasting business change.
Access tailored insights across diverse industries like healthcare, pharma, retail, automotive, and IT, ensuring customized, actionable data specific to your industry’s unique challenges and opportunities.
Conduct surveys that cater to both B2C and B2B audiences, backed by years of experience in crafting targeted studies for global brands.
Using technologies like Geo-Tagging, Behavioral Data Mining, Heatmap Analytics, and IP Tracking to gather precise, location-based insights, track user behavior, and deliver actionable results according to your audience.
Create surveys tailored to your needs, integrating advanced features like dynamic questionnaires, branching logic, and multilingual support for global audiences.
Transform survey data into meaningful strategies with predictive analytics, KPI tracking, and personalized recommendations that drive impactful decisions.
Conduct surveys across 50+ countries, using geotargeted sampling and localized survey content to ensure cultural and regional relevance.
Collect responses through various channels, including online platforms, social media, face-to-face interviews, and digital panels, ensuring a 360-degree view of your audience.
Receive dedicated support from survey experts, statisticians, and data scientists, ensuring seamless execution and actionable outcomes for every project.
Book a FREE consultation to discover how you can understand your audience better and create stronger brand connections.
in market penetration across MENA
in customer engagement and retention rates
with GCC distributors and retailers
in GCC platform web traffic
via operational efficiencies
utilization for customer insights
from market analysis
to boost customer satisfaction and services
for targeted revenue growth
If you still have more questions, please Contact us directly (Give us 8 working hours to respond back). Our awesome support team will get back to you. Contact Us
A Brand Perception Survey assesses how your brand is viewed by customers, stakeholders, and the broader market. It measures attitudes, beliefs, and perceptions regarding your brand’s values, products, and services, providing insights into your brand's positioning and reputation.
Understanding how your brand is perceived helps you identify strengths to leverage and weaknesses to address, align marketing strategies, and enhance customer loyalty. It's crucial for maintaining competitiveness and relevance in the market.
The survey includes a mix of qualitative and quantitative questions designed to capture comprehensive feedback on your brand’s awareness, associations, preferences, loyalty, and advocacy among your target audience.
We segment the survey to cater to different demographics, regions, and user profiles, ensuring that the questions are relevant and the data collected reflects varied customer experiences and expectations.
The timeline can vary depending on the scope and methodologies but generally ranges from a few weeks to a couple of months from planning to the delivery of final insights.
Customer Need, Desire, Painpoint Survey
Gather direct feedback from dealers to strengthen partnerships, enhance collaboration, and improve business strategies. Understanding their needs helps optimize distribution, refine products, and boost service quality, fostering long-term success.
C-NDP SurveyDealer's Voice Survey
Gather direct feedback from dealers to strengthen partnerships, enhance collaboration, and improve business strategies. Understanding their needs helps optimize distribution, refine products, and boost service quality, fostering long-term success. operations.
Dealer's Voice SurveyEmployee Engagement Survey
Measure employee morale, identify challenges, and uncover opportunities to enhance workplace satisfaction and productivity. Gaining insights from employees helps create a positive work environment, boost engagement, and drive organizational success.
Employee engagementCustomer Satisfaction Survey
Measure how satisfied your customers are with your products, services, and overall experience. Collecting feedback helps identify strengths, address gaps, and improve service quality. Enhancing customer satisfaction drives repeat business, builds loyalty, and strengthens long-term relationships.
Customer SatisfactionOther Survey Products
C-NDP Survey
Dealer's Voice Survey
Employee engagement
Customer Satisfaction
