France Online Food Delivery Marketplaces Market

The France online food delivery market, worth USD 11.5 billion, is growing due to mobile apps, urbanization, and convenience-driven consumer preferences.

Region:Europe

Author(s):Geetanshi

Product Code:KRAA3697

Pages:85

Published On:September 2025

About the Report

Base Year 2024

France Online Food Delivery Market Overview

  • The France Online Food Delivery Market is valued at approximatelyUSD 11.5 billion, based on a five-year historical analysis. This growth is primarily driven by the increasing adoption of digital platforms, changing consumer preferences towards convenience, and the rise of mobile applications that facilitate food ordering. The market has seen a significant shift towards online ordering, especially during the pandemic, which has accelerated the trend of food delivery services. The expansion of grocery delivery and the integration of quick commerce models have further contributed to market growth, with leading supermarket chains and food delivery platforms enhancing their digital offerings to capture a broader customer base .
  • Key cities such as Paris, Lyon, and Marseille dominate the market due to their high population density, vibrant culinary scenes, and a strong culture of dining out. These urban centers have a diverse demographic that is increasingly inclined towards online food delivery, supported by a robust infrastructure and a wide range of restaurant options available on various platforms. The proliferation of dark stores and micro-fulfillment centers in metropolitan areas, particularly Paris, has also enhanced delivery speed and service variety .
  • In 2023, the French government implemented regulations aimed at enhancing food delivery service standards, including mandatory food safety training for delivery personnel and stricter hygiene protocols. The “Décret n° 2023-703 du 31 juillet 2023 relatif à la sécurité sanitaire des aliments livrés à domicile,” issued by the Ministry of Agriculture and Food Sovereignty, requires all food delivery operators to ensure compliance with food safety training and hygiene standards for delivery staff, with regular audits and documentation of compliance .
France Online Food Delivery Marketplaces Market Size

France Online Food Delivery Market Segmentation

By Type:The market is segmented into various types, including Restaurant-to-Consumer Delivery, Platform-to-Consumer Delivery, Grocery Delivery, Meal Kits, Specialty Foods, and Others. Among these,Restaurant-to-Consumer Deliveryis the most dominant segment, driven by the increasing number of restaurants partnering with delivery platforms and the growing consumer preference for convenience. The rise of mobile applications has also facilitated easy access to a variety of dining options, making this segment particularly appealing to consumers. The rapid expansion of grocery delivery and the emergence of quick commerce players have also diversified the market landscape, with drive-thru and home delivery services gaining significant traction among urban consumers .

France Online Food Delivery Market segmentation by Type.

By End-User:The end-user segmentation includes Individual Consumers, Corporate Clients, and Event Catering.Individual Consumersrepresent the largest segment, as the convenience of food delivery appeals to busy lifestyles and the growing trend of online shopping. The rise in remote working has also contributed to increased demand from corporate clients, while event catering is gaining traction for special occasions and corporate events. The adoption of digital payment methods and loyalty programs has further encouraged repeat purchases among individual consumers .

France Online Food Delivery Market segmentation by End-User.

France Online Food Delivery Market Competitive Landscape

The France Online Food Delivery Market is characterized by a dynamic mix of regional and international players. Leading participants such as Deliveroo, Uber Eats, Just Eat, Frichti, Stuart, Carrefour, E.Leclerc Drive, Monoprix, Auchan, Casino, Glovo, Nestor, Popchef, Resto-In, La Belle Assiette contribute to innovation, geographic expansion, and service delivery in this space.

Deliveroo

2013

London, UK

Uber Eats

2014

San Francisco, USA

Just Eat

2001

Copenhagen, Denmark

Frichti

2015

Paris, France

Stuart

2015

Paris, France

Company

Establishment Year

Headquarters

Group Size (Large, Medium, or Small as per industry convention)

Customer Acquisition Cost (CAC)

Average Order Value (AOV)

Customer Retention Rate

Delivery Time Efficiency (Average Delivery Time in Minutes)

Market Penetration Rate (Share of Active Users in France)

France Online Food Delivery Market Industry Analysis

Growth Drivers

  • Increasing Urbanization:France's urban population is projected to reach 81% in future, according to the World Bank. This urbanization trend drives demand for online food delivery services, as city dwellers often seek convenient meal options due to busy lifestyles. The concentration of restaurants in urban areas further enhances accessibility, with over 30,000 establishments in Paris alone. This demographic shift is a significant growth driver, as urban residents increasingly rely on delivery services for their dining needs.
  • Rising Demand for Convenience:The French consumer market is witnessing a notable shift towards convenience, with 60% of consumers preferring online food delivery over traditional dining options, as reported by Statista. This trend is fueled by the fast-paced lifestyle of urban residents, who prioritize time-saving solutions. Additionally, the average time spent on meal preparation has decreased by 20% since 2020, indicating a growing reliance on delivery services to meet daily food needs efficiently.
  • Growth of Mobile Applications:The proliferation of mobile applications has revolutionized the online food delivery landscape in France. In future, mobile app usage for food delivery is expected to account for 88% of all orders, according to industry reports. This shift is supported by the increasing smartphone penetration rate, which is projected to reach 88% among adults. Enhanced user experiences and seamless payment options through apps are driving consumer engagement and loyalty in the market.

Market Challenges

  • Intense Competition:The French online food delivery market is characterized by fierce competition, with over 20 major players vying for market share. Companies like Deliveroo and Uber Eats dominate, leading to price wars that can erode profit margins. In future, the average commission rate for delivery services is expected to remain around 20-30%, putting pressure on smaller players to differentiate themselves. This competitive landscape poses significant challenges for new entrants and established brands alike.
  • Delivery Logistics and Costs:Efficient delivery logistics remain a critical challenge in the French market, particularly in densely populated urban areas. The average delivery time is currently around 30 minutes, but rising fuel costs and traffic congestion can lead to delays. In future, logistics costs are projected to increase by 15%, impacting overall profitability. Companies must invest in optimizing their delivery networks to maintain service quality while managing rising operational expenses effectively.

France Online Food Delivery Market Future Outlook

The future of the online food delivery market in France appears promising, driven by technological advancements and evolving consumer preferences. As urbanization continues, companies are likely to enhance their service offerings through innovative solutions, such as AI-driven recommendations and improved delivery logistics. Additionally, the growing emphasis on sustainability will push businesses to adopt eco-friendly practices, aligning with consumer values. Overall, the market is set to evolve, presenting new opportunities for growth and differentiation in a competitive landscape.

Market Opportunities

  • Expansion into Suburban Areas:With urban areas saturated, online food delivery services have a significant opportunity to expand into suburban regions. In future, suburban populations are expected to grow by 5%, creating a new customer base. This expansion can lead to increased order volumes and revenue, as suburban residents seek convenient dining options similar to their urban counterparts.
  • Introduction of Health-Conscious Options:The rising health consciousness among French consumers presents an opportunity for online food delivery services to introduce health-focused meal options. In future, the demand for organic and nutritious meals is projected to increase by 20%. By catering to this trend, companies can attract health-conscious consumers and differentiate themselves in a competitive market, enhancing customer loyalty and satisfaction.

Scope of the Report

SegmentSub-Segments
By Type

Restaurant-to-Consumer Delivery

Platform-to-Consumer Delivery

Grocery Delivery

Meal Kits

Specialty Foods

Others

By End-User

Individual Consumers

Corporate Clients

Event Catering

By Sales Channel

Mobile Applications

Websites

Third-Party Platforms

Supermarket/Hypermarket Online Platforms

By Delivery Mode

Home Delivery

Pick-Up Services

Drive-Thru

By Cuisine Type

Italian

Asian

Fast Food

Vegetarian/Vegan

French

Others

By Pricing Strategy

Premium Pricing

Competitive Pricing

Discount Pricing

By Customer Demographics

Age Groups

Income Levels

Lifestyle Preferences

Key Target Audience

Investors and Venture Capitalist Firms

Government and Regulatory Bodies (e.g., French Ministry of Agriculture and Food, French Competition Authority)

Food and Beverage Manufacturers

Logistics and Delivery Service Providers

Restaurant Associations

Payment Processing Companies

Advertising and Marketing Agencies

Technology Providers and Software Developers

Players Mentioned in the Report:

Deliveroo

Uber Eats

Just Eat

Frichti

Stuart

Carrefour

E.Leclerc Drive

Monoprix

Auchan

Casino

Glovo

Nestor

Popchef

Resto-In

La Belle Assiette

Table of Contents

Market Assessment Phase

1. Executive Summary and Approach


2. France Online Food Delivery Market Overview

2.1 Key Insights and Strategic Recommendations

2.2 France Online Food Delivery Market Overview

2.3 Definition and Scope

2.4 Evolution of Market Ecosystem

2.5 Timeline of Key Regulatory Milestones

2.6 Value Chain & Stakeholder Mapping

2.7 Business Cycle Analysis

2.8 Policy & Incentive Landscape


3. France Online Food Delivery Market Analysis

3.1 Growth Drivers

3.1.1 Increasing Urbanization
3.1.2 Rising Demand for Convenience
3.1.3 Growth of Mobile Applications
3.1.4 Expansion of Restaurant Partnerships

3.2 Market Challenges

3.2.1 Intense Competition
3.2.2 Regulatory Compliance Issues
3.2.3 Delivery Logistics and Costs
3.2.4 Consumer Trust and Safety Concerns

3.3 Market Opportunities

3.3.1 Expansion into Suburban Areas
3.3.2 Introduction of Health-Conscious Options
3.3.3 Integration of AI and Automation
3.3.4 Collaborations with Local Producers

3.4 Market Trends

3.4.1 Growth of Subscription Models
3.4.2 Increased Focus on Sustainability
3.4.3 Rise of Ghost Kitchens
3.4.4 Enhanced Customer Personalization

3.5 Government Regulation

3.5.1 Food Safety Standards
3.5.2 Labor Regulations for Delivery Personnel
3.5.3 Taxation Policies on Online Services
3.5.4 Data Protection Regulations

4. SWOT Analysis


5. Stakeholder Analysis


6. Porter's Five Forces Analysis


7. France Online Food Delivery Market Market Size, 2019-2024

7.1 By Value

7.2 By Volume

7.3 By Average Selling Price


8. France Online Food Delivery Market Segmentation

8.1 By Type

8.1.1 Restaurant-to-Consumer Delivery
8.1.2 Platform-to-Consumer Delivery
8.1.3 Grocery Delivery
8.1.4 Meal Kits
8.1.5 Specialty Foods
8.1.6 Others

8.2 By End-User

8.2.1 Individual Consumers
8.2.2 Corporate Clients
8.2.3 Event Catering

8.3 By Sales Channel

8.3.1 Mobile Applications
8.3.2 Websites
8.3.3 Third-Party Platforms
8.3.4 Supermarket/Hypermarket Online Platforms

8.4 By Delivery Mode

8.4.1 Home Delivery
8.4.2 Pick-Up Services
8.4.3 Drive-Thru

8.5 By Cuisine Type

8.5.1 Italian
8.5.2 Asian
8.5.3 Fast Food
8.5.4 Vegetarian/Vegan
8.5.5 French
8.5.6 Others

8.6 By Pricing Strategy

8.6.1 Premium Pricing
8.6.2 Competitive Pricing
8.6.3 Discount Pricing

8.7 By Customer Demographics

8.7.1 Age Groups
8.7.2 Income Levels
8.7.3 Lifestyle Preferences

9. France Online Food Delivery Market Competitive Analysis

9.1 Market Share of Key Players

9.2 Cross Comparison of Key Players

9.2.1 Company Name
9.2.2 Group Size (Large, Medium, or Small as per industry convention)
9.2.3 Customer Acquisition Cost (CAC)
9.2.4 Average Order Value (AOV)
9.2.5 Customer Retention Rate
9.2.6 Delivery Time Efficiency (Average Delivery Time in Minutes)
9.2.7 Market Penetration Rate (Share of Active Users in France)
9.2.8 Pricing Strategy (Commission Rate, Delivery Fee Structure)
9.2.9 Customer Satisfaction Score (Net Promoter Score, App Ratings)
9.2.10 Revenue Growth Rate (YoY %)
9.2.11 Geographic Coverage (Number of Cities/Regions Served)
9.2.12 Partnership Network (Number of Restaurant/Grocery Partners)

9.3 SWOT Analysis of Top Players

9.4 Pricing Analysis

9.5 Detailed Profile of Major Companies

9.5.1 Deliveroo
9.5.2 Uber Eats
9.5.3 Just Eat
9.5.4 Frichti
9.5.5 Stuart
9.5.6 Carrefour
9.5.7 E.Leclerc Drive
9.5.8 Monoprix
9.5.9 Auchan
9.5.10 Casino
9.5.11 Glovo
9.5.12 Nestor
9.5.13 Popchef
9.5.14 Resto-In
9.5.15 La Belle Assiette

10. France Online Food Delivery Market End-User Analysis

10.1 Procurement Behavior of Key Ministries

10.1.1 Budget Allocation Trends
10.1.2 Preferred Delivery Services
10.1.3 Compliance with Food Safety Standards

10.2 Corporate Spend on Infrastructure & Energy

10.2.1 Investment in Delivery Infrastructure
10.2.2 Spending on Technology Integration

10.3 Pain Point Analysis by End-User Category

10.3.1 Delivery Delays
10.3.2 Quality of Food
10.3.3 Customer Service Issues

10.4 User Readiness for Adoption

10.4.1 Awareness of Online Food Delivery Services
10.4.2 Technology Adoption Rates

10.5 Post-Deployment ROI and Use Case Expansion

10.5.1 Measurement of Customer Satisfaction
10.5.2 Analysis of Repeat Orders

11. France Online Food Delivery Market Future Size, 2025-2030

11.1 By Value

11.2 By Volume

11.3 By Average Selling Price


Go-To-Market Strategy Phase

1. Whitespace Analysis + Business Model Canvas

1.1 Market Gaps Identification

1.2 Business Model Framework


2. Marketing and Positioning Recommendations

2.1 Branding Strategies

2.2 Product USPs


3. Distribution Plan

3.1 Urban Retail vs Rural NGO Tie-Ups


4. Channel & Pricing Gaps

4.1 Underserved Routes

4.2 Pricing Bands


5. Unmet Demand & Latent Needs

5.1 Category Gaps

5.2 Consumer Segments


6. Customer Relationship

6.1 Loyalty Programs

6.2 After-Sales Service


7. Value Proposition

7.1 Sustainability

7.2 Integrated Supply Chains


8. Key Activities

8.1 Regulatory Compliance

8.2 Branding

8.3 Distribution Setup


9. Entry Strategy Evaluation

9.1 Domestic Market Entry Strategy

9.1.1 Product Mix
9.1.2 Pricing Band
9.1.3 Packaging

9.2 Export Entry Strategy

9.2.1 Target Countries
9.2.2 Compliance Roadmap

10. Entry Mode Assessment

10.1 JV

10.2 Greenfield

10.3 M&A

10.4 Distributor Model


11. Capital and Timeline Estimation

11.1 Capital Requirements

11.2 Timelines


12. Control vs Risk Trade-Off

12.1 Ownership vs Partnerships


13. Profitability Outlook

13.1 Breakeven Analysis

13.2 Long-Term Sustainability


14. Potential Partner List

14.1 Distributors

14.2 JVs

14.3 Acquisition Targets


15. Execution Roadmap

15.1 Phased Plan for Market Entry

15.1.1 Market Setup
15.1.2 Market Entry
15.1.3 Growth Acceleration
15.1.4 Scale & Stabilize

15.2 Key Activities and Milestones

15.2.1 Activity Timeline
15.2.2 Milestone Tracking

Research Methodology

ApproachModellingSample

Phase 1: Approach1

Desk Research

  • Analysis of industry reports from French food delivery associations and market research firms
  • Review of government publications on food safety regulations and delivery logistics
  • Examination of consumer behavior studies and trends in online food ordering in France

Primary Research

  • Interviews with key stakeholders in the online food delivery ecosystem, including restaurant owners and delivery service managers
  • Surveys targeting consumers to understand preferences, frequency of use, and satisfaction levels
  • Focus groups with food delivery drivers to gather insights on operational challenges and customer interactions

Validation & Triangulation

  • Cross-validation of findings through comparison with existing market data and trends
  • Triangulation of insights from consumer surveys, expert interviews, and industry reports
  • Sanity checks conducted through expert panel reviews to ensure data reliability

Phase 2: Market Size Estimation1

Top-down Assessment

  • Estimation of total market size based on national food service revenue and online penetration rates
  • Segmentation of the market by cuisine type, delivery method, and consumer demographics
  • Incorporation of growth rates from related sectors such as e-commerce and mobile app usage

Bottom-up Modeling

  • Collection of transaction data from leading online food delivery platforms to establish average order values
  • Estimation of the number of active users and frequency of orders per user
  • Calculation of market size based on total orders multiplied by average order value

Forecasting & Scenario Analysis

  • Multi-factor regression analysis incorporating economic indicators, urbanization rates, and lifestyle changes
  • Scenario modeling based on potential regulatory changes and shifts in consumer preferences
  • Development of baseline, optimistic, and pessimistic forecasts through 2030

Phase 3: CATI Sample Composition1

Scope Item/SegmentSample SizeTarget Respondent Profiles
Consumer Preferences in Food Delivery120Regular Users, Occasional Users, Non-Users
Restaurant Partnerships and Collaborations60Restaurant Owners, Managers, Franchise Operators
Delivery Driver Insights50Full-time Drivers, Part-time Drivers, Delivery Coordinators
Market Trends and Innovations40Industry Analysts, Food Tech Entrepreneurs, Marketing Executives
Impact of COVID-19 on Delivery Services45Health and Safety Officers, Business Continuity Managers

Frequently Asked Questions

What is the current value of the France Online Food Delivery Market?

The France Online Food Delivery Market is valued at approximately USD 11.5 billion, reflecting significant growth driven by digital platform adoption and changing consumer preferences towards convenience, especially during the pandemic.

Which cities dominate the France Online Food Delivery Market?

What are the main segments of the France Online Food Delivery Market?

How has urbanization impacted the online food delivery market in France?

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